Contact

For anything about a booking, the fastest route is the conversation itself. Everything else is below.

Support

Email support@airbooking.com. Phone +91 89430 86351. Hours: 09:00–19:00, Monday to Saturday, India Standard Time (IST). Outside those hours, email and the conversation still reach us, and anything about travel in the next 24 hours is handled first.

We acknowledge every message within 48 hours and aim to resolve complaints within 30 days. Most booking questions are answered the same day.

Business customers

Travel agencies, travel management companies and corporates with an agreement with us have a named account contact; use that route for anything commercial. Travellers booking through their organisation should go to their travel administrator for policy and approval questions. For a live trip, the conversation and the support routes above are open to everyone.

Who you are dealing with

Two companies operate AirBooking. The one on your confirmation is the one you contracted with.

Bookings billed in India: AIRBOOKING TRAVEL AND TOURS PRIVATE LIMITED, CIN U79110KL2020PTC062822, GSTIN 32AALCP2354A1ZW. Registered and operating office: Door No. 25/14, Ohm Nivas, K T Gopalan Road, Kottooli, Kuthiravattom, Kozhikode 673016, Kerala, India.

All other bookings: AirBooking Technology LLC, Office No. 716, Business Village, B Block, Deira, Dubai, PO Box 117402, United Arab Emirates.

Grievance Officer, India

Under the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023: Kavitha Jaganathan, AIRBOOKING TRAVEL AND TOURS PRIVATE LIMITED, Door No. 25/14, Ohm Nivas, K T Gopalan Road, Kottooli, Kuthiravattom, Kozhikode 673016, Kerala, India, support@airbooking.com, +91 89430 86351. Grievances are acknowledged within 48 hours and resolved within one month.

Data protection, UAE

Kavitha Jaganathan, AirBooking Technology LLC, at the Dubai address above, support@airbooking.com.

Privacy requests

To see, correct or delete the data we hold about you, ask in the conversation, use your account settings, or write to support@airbooking.com. To delete your account entirely, use Account, then Delete account in the app, or [/account/delete] on the website.

Post

Letters go to the registered addresses above. Email is faster.