Shipping

We sell travel, not parcels. Nothing physical is shipped, so there are no shipping charges, carriers or delivery addresses.

What you receive

After payment succeeds: a booking confirmation with the booking references, then the e-ticket, hotel confirmation or activity voucher for each part of the trip, and an invoice.

Where it goes

To the email address and mobile number on the booking, and into the app under your trips. If you opted in, booking messages also reach you on WhatsApp. Tickets and vouchers stay in the app for as long as your account is open. If you booked through your organisation, the same documents go to its travel administrator or the traveller it named, as its agreement with us provides.

When

Confirmation normally arrives within minutes of payment. E-tickets and vouchers usually follow in the same few minutes, and always within 24 hours. A small number of bookings need a manual step with the supplier and can take up to 24 hours; when that applies we tell you at the time you pay.

If it has not arrived

Check your spam folder, then your trips in the app. If it is still missing after 24 hours, or you travel sooner than that, contact us before you travel: support@airbooking.com or +91 89430 86351. Do not go to the airport without a ticket number.

Where we deliver

Anywhere, because delivery is electronic. What you can book is limited only by the supplier's rules for your route or destination.